Maswali Yanayoulizwa Mara kwa Mara

Maswali Yanayoulizwa Mara kwa Mara

Genral Question

Vitu sita lazima tuhitaji kutoa nukuu sahihi (bei ya bidhaa) bila kupoteza muda, tafadhali shiriki yafuatayo:

  1. Kubuni

    • Miundo ya faili inayopendelewa: PDF, AI, CDR, PNG, JPG.

    • Kama sivyo, Michoro iliyochorwa kwa mikono kwenye karatasi na maelezo ya msingi zilizotajwa pia zinakubaliwa.

    • Ikiwa huna muundo, a picha ya kumbukumbu ya bidhaa sawa inafanya kazi kikamilifu ili kuonyesha mtindo, kata au wazo.

  2. Ukubwa

    • Uchanganuzi wa saizi na idadi inahitajika.

    • Tafadhali taja zote mbili kiasi cha sampuli na kiasi cha kuagiza kwa wingi.

  3. Nyenzo

    • Ikiwa unajua aina halisi ya kitambaa, au kumaliza, tafadhali shiriki.

    • Ikiwa sivyo, tuma tu a picha ya bidhaa sawa, na tutapendekeza chaguo bora zaidi zinazopatikana.

  4. Rekodi ya Maeneo Uliyolenga

    • Wakati unahitaji sampuli kuwasilishwa.

    • Tarehe ya uzalishaji na uwasilishaji unayopendelea kwa agizo la wingi.

  5. Anwani ya Uwasilishaji

    • Anwani kamili (ikiwa ni pamoja na msimbo wa posta na nchi) ili kukokotoa gharama za usafirishaji.

  6. Bei inayolengwa

    • Bajeti yako ya sampuli.

    • Kiwango chako cha bei kwa maagizo mengi.

MOQ yetu ya kawaida ni Vizio 100 kwa kila mtindo na ukubwa tofauti. Kwa baadhi ya vipengee, tunaweza kuruhusu idadi ndogo zaidi - wasiliana nasi ili kujadili.

Ndiyo - tunapendekeza kila wakati kuagiza sampuli kabla ya uzalishaji kwa wingi. Sampuli hukuruhusu kuangalia inafaa, ubora, na maelezo ya muundo ili kila kitu kiwe kamili kabla ya kujitolea kwa idadi kubwa.

Tafadhali kumbuka kuwa sampuli zote zinafanywa pamoja na malipo ya maendeleo. Hii ni kwa sababu kila sampuli inahitaji usanidi uliojitolea kama vile uundaji wa muundo, ukungu, skrini za uchapishaji, na kazi maalum. Gharama hizi ni uwekezaji wa mara moja na husaidia kuhakikisha uzalishaji wako wa wingi unaendelea vizuri bila hitilafu.

Payment Security and Return policy

Ndiyo. Tunachukua usalama wa malipo kwa umakini sana. Shughuli zote zinachakatwa kupitia chaneli za kimataifa zinazoaminika kama vile uhamisho wa benki, Wise, Western Union, MoneyGram, Remitly, na lango la kadi ya mkopo.

  • Kwa maagizo mengi, malipo yanagawanywa 60% amana kabla ya uzalishaji na Salio la 40% kabla ya usafirishaji, kuhakikisha ahadi ya pamoja.

  • Kila agizo linaungwa mkono na a ankara ya proforma na risiti rasmi, ili uwe na uwazi kamili wa kifedha.

Ndiyo. Ukipokea bidhaa ambazo ni yenye kasoro, iliyoharibika, au tofauti na sampuli iliyoidhinishwa, tutazibadilisha au tutarejesha kiasi fulani cha pesa, kulingana na kesi. Bidhaa zilizotengenezwa maalum haziwezi kurejeshwa isipokuwa na kasoro.

  • Sampuli: Kwa kuwa sampuli zinatengenezwa kwa gharama za usanidi, gharama za sampuli hazirudishwi.

  • Maagizo mengi: Marejesho ya pesa hutolewa tu katika hali ambapo bidhaa ziko yenye kasoro, iliyoharibika, au haijazalishwa kulingana na sampuli iliyoidhinishwa.

  • Bidhaa zilizotengenezwa maalum (na nembo, muundo, au vipimo) haziwezi kurejeshwa au kurejeshwa isipokuwa kama kuna hitilafu ya wazi ya uzalishaji.

  • Tatizo likitokea, timu yetu itafanya kazi kwa karibu na wewe ili kutoa suluhisho la haki, ambalo linaweza kujumuisha uingizwaji au kurejesha kiasi fulani cha pesa.

Customization

Ndiyo. Kila bidhaa tunayotengeneza inaweza kubinafsishwa kikamilifu. Unaweza kuchagua:

  • Nyenzo (aina, mchanganyiko)

  • Rangi (zipu, vifungo, lebo, vitambulisho, vifungashio)

  • Kuweka chapa (uchapishaji wa skrini, usablimishaji, embroidery, embossing, nembo za silikoni, uhamishaji joto, n.k.)

Hata a mchoro uliochorwa kwa mkono au picha ya kumbukumbu inatosha kuanza. Timu yetu ya kubuni itaigeuza kuwa vifurushi na sampuli za kitaalamu za teknolojia.

Hakuna tatizo. Wateja wengi hutoa tu a picha ya kumbukumbu ya bidhaa sawa. Kutoka hapo, tunapendekeza kitambaa kinachofaa zaidi, kumaliza, na mbinu ya ujenzi ili kuendana na maono yako.

Ndiyo. Tunaweza kuongeza yako nembo, vitambulisho vya chapa, lebo zilizofumwa, vifungashio maalum na vifuasi hivyo bidhaa zako ziko tayari kwa soko.

Production timlines

Samples are usually ready within 2–4 weeks, depending on complexity. Each sample is made with development charges to cover setup and special production work.

  • Standard orders: 16–18 weeks

  • Small/batch orders: 6–8 weeks

  • Repeat orders: 4–6 weeks

Once your sample is approved, timelines are confirmed in writing before production begins.

Shipping and delivery

Yes. We ship worldwide using trusted partners such as DHL, FedEx, UPS, air freight, and sea freight. Every shipment comes with a tracking number for full visibility.

We provide three main delivery methods:

  1. Door Delivery (Courier – DHL, FedEx, UPS, etc.)

    • Fastest and most convenient option.

    • Delivery time: 7–10 working days after dispatch. In some cases 15-20 working days

    • Best for samples and small to medium orders.

  2. Airport Delivery (Air Freight)

    • Shipped to your nearest international airport.

    • Delivery time: 8–12 working days after dispatch.

    • You will need a customs broker/agent to clear goods from the airport.

    • Door delivery possible with extra charges

  3. Port Delivery (Sea Freight)

    • Most economical option for bulk orders.

    • Delivery time: 40–90 working days, depending on destination port.

    • You will need a freight agent to clear goods at your local port.

    • Door delivery possible with extra charges

  • Samples & urgent orders → Door delivery (Courier)

  • Bulk orders that need faster delivery → Air freight (Airport)

  • Large bulk orders with cost efficiency → Sea freight (Port)

Yes. All courier, air, and sea shipments come with a tracking number or bill of lading, so you can monitor your order until delivery.

Yes, but on customer demand. Import duties, VAT, and local taxes are the responsibility of the buyer. Our team can guide you with estimated costs, but your local customs authority provides the final charges.

Yes. If you have a specific launch or delivery date, please tell us when you send your inquiry. We…ll check our production schedule and advise if express manufacturing or priority shipping is possible.

Any unanswered questions?  Wasiliana Nasi